Debt recovery

Commercial debt recovery – what you’re owed

Being owed money for your services can be downright frustrating, especially if you’re doing the chasing. That’s where commercial debt recovery comes in. 

Not only will you be able to handle the awkward process of securing your repayment, but you’ll also benefit from helpful advice to avoid finding yourself in this situation again.

What are commercial debt recovery services?

If your business is owed money, our commercial debt recovery services will go through the following steps.

First contact letter

The first point of contact will be an official letter on your behalf requesting the settlement payment of the outstanding debt.

In this letter, we’ll give the debtor a set time frame in which to make their payment.

Under the Late Payment of Commercial Debts Act, you may also be owed compensation. If this is the case, you can leave it all to us.

Legal claim

Ideally, the first letter will be the be-all and end-all of our debt recovery process, but sometimes, this isn’t the case.

If we haven’t received any reply from the debtor, we’ll move forwards with entering a legal claim through County Court. We’ll send a court form requiring them to pay the debt (plus interest) and costs within 14 days.

County court judgement

A county court judgement (CCJ) is an official order confirming the debtor has defaulted on their payment. As soon as the expiry date of the legal claim has arrived, you can order a CCJ immediately. This is a final decision by the court which gives us (or you) the power to take enforcement action to collect the debt.


Enforcement is one of the final steps in the commercial debt recovery process. The collection process itself will depend on the amount your debtor owes you.

If the total debt owed, including costs and interest, amounts to £600 or under, they will be sent to the county court bailiff. For any debts over £600, we’ll send them to an enforcement officer. 

Why commercial debt recovery services can help

The whole debt recovery journey can be a tiresome process. If your debtor isn’t receptive to the initial contact, it can take a while to get the result you want.

That’s why our services could benefit you. From the very beginning, we’ll help you devise the best strategies to effectively reclaim any outstanding debts. 

We’ll also look to save you time and the valuable resources you may spend on trying to recover the debts yourself.

Get in touch with us to discuss our commercial debt recovery service.

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